Terms and Conditions

Welcome to Pettik!

These terms and conditions outline the rules and regulations for the use of Pettik services Private Limited's Website, located at  https://pettik.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Pettik if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: Client, You and Your refers to you, the person log on this website and compliant to the Company's terms and conditions. The Company, Ourselves, We, Our and Us, refers to our Company. Party, Parties, or Us, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


When you use any of the payment methods on the website, we won't be responsible or liable for any loss or damage that comes to you directly or indirectly because of the following:.

  • Lack of authorization for any transaction/s, or
  • Exceeding the preset limit mutually agreed by You and between "Bank/s", or
  • Payment problems caused by the transaction, or
  • Refusal of transaction for any other reason/s.

All of the payments you make for purchases or services on the website must be made in Indian Rupees acceptable in the Republic of India. When it comes to purchases made on Website, Website will not help with any kind of transaction involving any other currency. Before shipping or delivering your order to you, the Seller may ask you for proof of identity and address, such as a government-issued ID and bill, to show that you own the payment method you used to make the purchase. This is done in the interest of providing a safe online shopping environment to Our Users. Further:

  • Transactions, Transaction Price, and all commercial terms such as Delivery, Dispatch of products and/or services are based on principal to principal bipartite contractual duties between Buyer and Seller, and the payment facility is simply used to facilitate the completion of the Transaction. Pettik shall not be accountable or responsible for non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services, or fraud in relation to the products and/or services advertised on Pettik's Website.
  • You have expressly allowed Pettik or its service providers to collect, process, facilitate, and remit payments and/or the Transaction Price electronically or through Cash on Delivery to and from other Users in connection with Payment Facility transactions. Your relationship with Pettik is principal to principal, and by accepting these Terms of Use, you agree that Pettik is an independent contractor for all purposes, and has no control over or liability for the products or services offered on Pettik's Website and paid for via the Payment Facility. Pettik does not guarantee any User's identity, nor does it promise that a Buyer or Seller will finish a transaction.
  • You understand, accept, and agree that the Pettik payment facility is not a banking or financial service, but rather a facilitator providing an electronic, automated online electronic payment, receiving payment through Cash On Delivery, collection, and remittance facility for Transactions on the Pettik Website using the existing authorized banking infrastructure and Credit Card payment gateway networks. Furthermore, by offering the Payment Facility, Pettik is not acting as trustees or in a fiduciary manner in relation to the Transaction or the Transaction Price. Payment Facility for Buyers: • You, as a Buyer, understand that by initiating a Transaction, You enter into a legally binding and enforceable contract with the Seller to purchase the products and/or services from the Seller using the Payment Facility, and You shall pay the Transaction Price to the Seller using the Payment Facility through Your Issuing Bank. • You, as a Buyer, may agree with the Seller on any extension / increase in the Dispatch and/or Delivery time through electronic communication and electronic records and using the automated capabilities as may be given by Payment Facility, and the Transaction shall stand changed to that extent. Any such extension / increase in Dispatch / Delivery time, as well as any subsequent novation / adjustment of the Transaction, must be in accordance with Payment Facility Rules and Policies. • You, as a Buyer, must electronically notify the Payment Facility immediately upon delivery or failure to deliver within the time frame specified in the Policies. Non notification by You of Delivery or failure to deliver within the time frame stated in the Policies shall be construed as a deemed Delivery in respect of that Transaction. Buyer is not required to acknowledge receipt of products or services in the event of Cash On Delivery transactions. • You, as a Buyer, have the right to a refund of the Transaction Price (as Your sole and exclusive remedy) if You do not receive the Delivery within the time period agreed in the Transaction or the time period specified in the Policies, whichever is earlier. If you do not submit a refund claim via the Website's capabilities within the time frame specified, you will be ineligible for a refund. • You, as a Buyer, understand that the Payment Facility may not be accessible in full or in part for certain categories of products and/or services and/or Transactions as specified in the Policies, and as a result, You may not be entitled to a refund for those Transactions. • With the exception of Cash On Delivery transactions, any refunds must be paid at the same Issuing Bank from whom the Transaction Price was received. • For Cash On Delivery transactions, all refunds will be issued via demand draft in the Buyer's name (As per registration details provided by the Buyer) • The refund will be provided exclusively in Indian Rupees and will be equal to the Transaction Price received in Indian Rupees. • For electronic payments, refunds must be issued by NEFT/RTGS or any other online banking / electronic funds transfer channel authorised by the Reserve Bank of India (RBI). • The refund shall be conditional, with Pettik having recourse in the event of Buyer's misuse. • Refunds are subject to Buyer's compliance with the Policies.
  • Pettik reserves the right to impose limits on the number of Transactions or Transaction Prices that Pettik may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.
  • Pettik maintains the right to refuse to process Transactions by Buyers who have a history of questionable charges, including, but not limited to, breach of any agreements with Pettik, breach/violation of any law, charges imposed by the issuing bank, or infringement of any policy.
  • Pettik may conduct such checks as it deem necessary before approving the receipt of/Buyers commitment to pay (for Cash On Delivery transactions) Transaction Price from the Buyer for security or other reasons at Pettik's sole discretion. As a result of such check if Pettik is not satisfied with the creditability of the Buyer or genuineness of the Transaction / Transaction Price, it will have the right to reject the receipt of / Buyers commitment to pay Transaction Price.
  • Pettik may delay notifying the payment confirmation, i.e. informing Seller to Dispatch, if Pettik considers the transaction suspicious or for Buyers conducting high transaction quantities to ensure the transaction and transaction price's safety. Furthermore, Pettik may retain Transaction Price and may not notify Seller to Dispatch or remit Transaction Price to law enforcement officials (rather than refunding the same to Buyer) at the request of law enforcement officials or in the event the Buyer is engaging in any illegal activity.
  • The Buyer and Seller acknowledge that Pettik will not be liable for any damages, interests or claims etc. arising from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of Pettik. Compliance with Laws:
  • Buyer and Seller shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using Payment Facility and Pettik Website. Buyer's arrangement with Issuing Bank:
  • All valid credit/debit/cash card/ and other payment instruments are processed using a credit card payment gateway or appropriate payment system infrastructure, and the same is governed by the terms and conditions agreed to between the Buyer and the respective issuing bank and payment instrument issuing company.
  • All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also subject to the terms and conditions agreed upon by the Buyer and the respective Issuing Bank.


Unless otherwise stated, Pettik services Private Limited and/or its licensors own the intellectual property rights for all material on Pettik. All intellectual property rights are reserved. You may access this from Pettik for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Pettik
  • Sell, rent or sub-license material from Pettik
  • Reproduce, duplicate or copy material from Pettik
  • Redistribute content from Pettik

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of theFree Terms and Conditions Generator.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Pettik services Private Limited does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Pettik services Private Limited,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Pettik services Private Limited shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Pettik services Private Limited reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Pettik services Private Limited a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Pettik services Private Limited; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Pettik services Private Limited. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Pettik services Private Limited's logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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